Contact information

CONTACT INFORMATION

PureDerma is an online beauty, skincare, cosmetics, haircare and personal-care store serving customers across Pakistan.

Customer Support

Email: sales@purederma.pk
Call or WhatsApp: 0310 0046875
Website: https://purederma.pk

You may contact us regarding:

• Product information
• Order confirmation and tracking
• Delivery concerns
• Returns, exchanges and refunds
• Damaged, missing or incorrect products
• Privacy requests
• General complaints and feedback

Please include your order number when contacting us about an existing order.

Returns must not be sent without prior approval. After an eligible return request has been reviewed, PureDerma will provide the customer with the correct return address and instructions.

PureDerma currently operates primarily as an online store. A correspondence or return address may be provided when reasonably required. Walk-in visits and unapproved parcel returns are not accepted.